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FAQ


Proctor Hospital

Can I use Proctor First Care for my primary care physician?
Yes. Call the Proctor First Care location near you, or stop in during regular office hours.

Can I use Proctor First Care for routine medical care?
Absolutely, especially if you don't already have a family physician. We see many of our patients on a regular basis, and we provide on-site laboratory testing and other services for patients of all ages.

Are you accepting new patients?
New patients are always welcome. Call the Proctor First Care location near you, or stop in during regular office hours.

Do I need an appointment?
Appointments are accepted but not required. First priority is always given to the treatment of emergencies. Second priority is given to patients with appointments. Walk-in patients will be seen as soon as possible.

What if I already have a doctor?
No problem. See us when your regular doctor is not available or for treatment of minor emergencies.

When are you open?
Proctor First Care has five convenient Peoria-area locations with extended weekday and weekend hours to fit most schedules.

Where are you located?
Click for addresses, phone numbers and hours for our five Peoria-area locations.

Do you accept telephone consultations?
Our staff will take information from callers and relate it to our physician. A nurse will then return the call after consulting with a physician. Please understand that it is difficult to make decisions about medical care over the phone, and you may be asked to come in for an examination. This same procedure applies to prescriptions and refills.

We make every effort to adhere to our daily schedules. However, emergencies sometimes cause us to fall behind. When we are aware of delays we will make every effort to notify patients. Your patience and cooperation are appreciated.